Silangen Ingatkan Jangan ada Pungli di Kantor PTSP

Edwin Silangen SEEdwin Silangen SE

Manado-Sekdaprov Sulut Ir SR Mokodongan melalui Ast3 Edwin Silangen SE, menandaskan agar kantor Pelayanan Terpadu Satu Pintu (PTSP), jangan tergoda Pungutan Liar (Pungli) saat menerbitkan ijin dan non ijin usaha.

Penegasan ini dikatakan Silangen saat mewakili Sekdaprov Sulut ketika membuka kegiatan peningkatan pelayanan PTSP Kabupaten dan Kota se-Sulut, Selasa (21/05).

Diketahui, Pemprov Sulut dalam upaya meningkatkan kualitas pelayanan perijinan kepada masyarakat mengambil kebijakan tidak ada lagi penertiban ijin dan non ijin berusaha didaerah yang ditandatangani Gubernur, Bupati, Walikota. Pemberirian ijin tersebut nantinya langsung ditangani Pelayanan Terpadu Satu Pintu PTSP.

Lanjut Silangen, tuntutan perbaikan pelayanan publik yang adil dan berkualitas tidak semudah membalikan telapak tangan, sehingga aparatur dan organisasi pemerintahan termasuk Pelayanan Terpadu Satu Pintu (PTSP), dituntut meningkatkan pelayanan prima kepada masyarakat.

“Pelayanan paripurna dalam memenuhi kebutuhan masyarakat sangat penting, sehingga patologi dalam paradigma lama harus dirubah yakni jika bisa ditunda mengapa harus dipercepat diganti dengan jika bisa dipercepat, mengapa harus ditunda,”tegasnya.

Ditambahkannya pula, pelayanan perijinan terpadu sebagai ujung tombak, agar segera membuat Standart Pelayanan Publik (SPP) dan Standart Operasional Prosedur (SOP) dengan merujuk pada peraturan Menpan dan RB nomor 36 tahun 2012, sehingga proses pelayaan yang diberikan lebih efektif dan efisien.

Mantan penjabat Bupati Minut mengharapkan dalam menciptakan iklim usaha yang kondusif perlu dilakukan percepatan pemberian ijin dan non ijin berusaha yang cepat, tepat dan akuntabel, sehingga tercipta iklim investasi dan iklim berusahan yang kondusif di Sulut. (Tim/sulutonline).

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